We have answers for all your questions.


What is the delivery time?

Delivery in Switzerland: between 3 and 7 working days .

Delivery in Europe: between 3 and 7 working days .

Regarding delivery costs.

Switzerland: 6 CHF < 250g.

Europe: 6 CHF < 250g.


We advise you to clean it with soap and water.

I am not satisfied with the Petpoils brush. What is going on?

If the brush does not meet your expectations, you have 15 days to try it. Please send us a photo of the product with an explanation of your dissatisfaction at hello@petpoils.com, and we will issue a refund.


Have you just consulted the FAQ above and can't find the answer to your question? Simply contact us by email at the following address hello@petpoils.com or using the form above. A member of our team will respond to you within 24 to 48 hours.

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  • Delivery

    Shipping costs calculated at the checkout stage.

  • Returns

    Satisfied or refunded within 15 days.

  • You have a question?

    We answer all your questions. hello@petpoils.com

  • Secure payment

    100% secure online payments.

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